Privacy Policy

How we collect, use and protect your personal information.

1. Information We Collect

We collect information you provide to us directly, as well as some information collected automatically when you use this website.

Information you provide

  • Name, email address, phone number, and shipping address

  • Payment information (processed securely by our payment providers; we do not store full card details)

  • Account preferences and order history

  • Messages you send to us

Information collected automatically

  • Device information (browser type, operating system, device type)

  • IP address and approximate location

  • Pages visited and how you navigate the website

  • Cookies and similar technologies

2. How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders

  • Contact you about your orders and your account

  • Improve this website and our products

  • Detect and prevent fraud and abuse

  • Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We share it only as needed to run this store, with:

  • Service providers who host this website and help us process payments, fulfil orders and deliver them, acting on our behalf

  • Legal authorities when required by law or to protect our rights

4. Cookies

We use cookies and similar technologies to keep the website working, understand how it is used, and improve it. You can control cookies through your browser settings.

  • Essential cookies: required for the website to work (for example, your cart and sign-in)

  • Analytics cookies: help us understand how visitors use the website

5. Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure.

6. Your Rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you

  • Ask us to correct inaccurate information

  • Ask us to delete your personal information

  • Opt out of marketing messages

To exercise any of these rights, please contact us through our contact page.

7. Data Retention

We keep your personal information only for as long as needed to fulfil your orders, meet legal obligations, and resolve disputes.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

9. Contact Us

If you have any questions, please contact us through our contact page or by email at info@shramdaan.in.